Shipping Policy
GUNTER WEAR INC is committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below for full details on processing and delivery.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
- Orders are processed Monday–Friday (excluding holidays)
- Orders placed on weekends or holidays will be processed on the next business day
You will receive a confirmation email once your order has been processed and shipped.
2. Shipping Time
Estimated delivery times are as follows:
- United States: 7–15 business days
- International Orders: 10–20 business days (varies by destination)
Please note that delivery times are estimates only and may vary due to customs delays, carrier issues, or peak seasons.
3. Shipping Methods
We work with trusted third-party shipping carriers to ensure safe and reliable delivery. The specific carrier may vary depending on your location and order details.
4. Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order in real time.
5. Shipping Fees
Shipping fees are calculated and displayed at checkout based on your location and order size. Any applicable shipping costs will be clearly shown before payment.
6. Delayed or Lost Orders
If your order is delayed beyond the estimated delivery time, please contact us so we can assist you.
In rare cases of lost shipments, we will work with the carrier to investigate and resolve the issue.
7. Incorrect Address
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you need to update your address, contact us immediately after placing your order.
8. Contact Us
If you have any questions about shipping, please contact us:
Email: payment@gunterwear.net
Phone: +1 838-832-8156
Address: 350 Indiana St Suite 569, Golden, CO 80401, United States